Forget Fluff: Writing Copy Renters Remember

By Chris Arnold
TC Insight 5 2025 04 28 132109 oayo

Let’s be brutally honest—phrases like “harmonious blend of tranquility and sophistication” don’t tell anyone the why they should live there. But swinging too far in the other direction with copy like “luxury 2 bed, 2 bath, near highway, pet-friendly” isn’t doing you any favors either.

Renters aren’t looking for a poem, but they’re not looking for a robotic semantics either.

They want to feel something when they read your listing—but that feeling better connect to their real life. It’s about showing them how your property fits seamlessly into their routine, while still painting a picture they can get excited about. This week we're breaking down how to strike the balance between utility and uniquely memorable copywriting for your property's digital footprint, courtesy of some inspiration from Lisa Trosien's recent post on ILS copy.

Understanding Your Audience: What Renters Value Most Today

To craft compelling and effective property marketing copy, it's crucial to understand what renters prioritize in 2025:

  • Affordability: Over half (51.8%) of renters are cost-burdened, spending more than 30% of their income on rent, highlighting the critical importance of affordability in today's market. ​
  • Convenience and Lifestyle Integration: A significant number of renters are relocating within the same city, often to different neighborhoods, seeking better amenities, shorter commutes, and improved quality of life. ​
  • Essential Amenities and Smart Features: In-unit laundry facilities are a top priority, with many renters considering them non-negotiable for convenience. Smart home features, particularly smart thermostats, are highly desired, with a substantial percentage of renters expressing interest or unwillingness to rent without them. ​
  • Flexibility and Digital Engagement: Flexible lease options and the ability to customize living spaces are increasingly important, with a significant portion of renters valuing adaptable living arrangements. Digital solutions for applications, payments, and communication are expected, reflecting a shift towards seamless, tech-supported interactions. ​
  • Community and Social Connectivity: Community-building initiatives, such as resident events and social amenities, are gaining traction, with developments offering incentives for residents to host gatherings, fostering a sense of belonging. ​

Make It Memorable—But Make It Matter

Great marketing copy answers two questions at the same time:

  • How does this place improve my life?
  • Why should I remember this property over the five others I just looked at?

You don’t get there by tossing around fluff, clichés, and buzzwords. You get there by blending clear value with a little personality.

For example:

“At Happy Hills, your morning starts with coffee around the corner, not a 20-minute drive. Your weekends are spent on our nearby scenic trails, not in traffic. It’s where curated communal spaces meet everyday easy-going convenience—because luxury isn’t about just heated-secure parking (which we do also offer), it’s about making life easier.”

It’s clean. It’s visual. It hits on lifestyle and practicality without sounding like every other listing on the market.

The New Definition of Luxury: Convenience

Here’s something every marketer needs to remember—luxury has changed.

It’s not about marble countertops or how many times you can say “exclusive.” In 2025, luxury is about time. It’s about ease. It’s about proximity to everything that keeps life moving.

If your copy isn’t highlighting how your property saves renters time, simplifies their routine, or puts them closer to what they love—you’re missing the mark.

But here’s the kicker: you can deliver that message without being boring.

Avoid Cliché, Embrace Clarity

Cutting out fluff doesn’t mean cutting out creativity. It means being intentional. Use language that feels fresh but familiar. Write like you're having a conversation—not giving a lecture.

No one remembers the apartment that was “nestled in a prestigious enclave.” But they will remember the one where they could walk their dog in a 22-acre park right outside their door and still be downtown in ten minutes.

The New Copywriting Formula: Style + Substance

The best property marketing copy today does three things:

  • Leads with real-life benefits — Talk about what renters value: location, convenience, lifestyle.
  • Adds a touch of personality — Make it sound human, not corporate.
  • Stays easy on the eyes — Short sentences. Visual language. Break up the text so it’s effortless to read.

Because if your copy doesn’t grab attention and deliver value in the first few lines, you're invisible.

The Bottom Line

Renters don’t want fairy tales—but they also don’t want to feel like they’re reading an instruction manual.

Find the balance. Make your copy work as hard as your leasing team does. Say something worth remembering, but make sure it’s rooted in what today’s renter actually needs: a place that makes life simpler, smoother, and just a little bit better every day.

That’s how you turn words into signed leases—and keep your property top of mind long after they close the browser tab.

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