A Developer's Guide To Community Buy-In

By Tori Lewandowski
TC Insight 5

Look — you can have the sexiest design, the flashiest architecture, the smartest zoning argument in the world. But if no one in your community trusts you? You’re toast.

Real estate development is about one thing at the end of the day: people. And if you don’t understand that from Day One, you’re going to spend a lot of time running in circles, wasting money, and losing deals you should have closed with ease. This week, we're getting real about talking to your neighbors.

Your First Pitch Isn’t to Investors — It’s to City Council

The first person you need on your side is your City Council rep. Why? Because that’s the vote that can kill your project — or carry it across the finish line.

Here’s the play: make their job easy. Council members are political. They’re thinking about optics, not architecture. So when you bring them your project, bring them the main communal selling points they can use to sell it to their base. You’re not just pitching them — you’re giving them talking points they can take to battle. You equip them, you empower them, and you make sure they look good backing your project.

Control the language. Control the tone. Control the outcome.

Hit the Streets Early

After that, it's time to hit the neighborhood.

Every area has a local group or association. And yeah, they meet when they feel like it — once a month, every two months, maybe six months from now. Don’t wait. Get on their calendar. Get your name in early.

And while you're waiting? You're not waiting. You’re having more meetings. Coffee. Walks. One-on-ones. You’re showing up as a real person, not a suit behind a stack of plans. You’re giving people a reason to believe you’re serious, thoughtful, and invested in the outcome — not just your ROI.

Here’s the mindset: you’re building relationship equity. And that pays off big time when the pressure’s on.

Let Them Speak. Seriously. Just Listen.

When it’s time for the neighborhood meeting, you need to walk in ready — emotionally and strategically.

Start the meeting yourself. Introduce who you are, what you’ve built, what you care about. Let people know you’re here to listen. Address the tough stuff head-on. Affordable housing? Parking? Gentrification? Say it out loud. Show them you’re not hiding anything.

Then, hand it off to your architect for the exterior and interior nitty-gritty.

And then? You sit. You listen. And you don’t lose your cool. No matter what they throw at you.

Point is: let them get it out of their system. People just want to feel heard. If they unload on you at the neighborhood meeting, they’re less likely to rally the troops at City Hall. And that’s what you want — to keep the temperature down.

Play the Long Game

After the meeting, don’t hit “submit” on your application the next day. That’s what rookies do.

If you send it in too fast, people think you were never really listening — and boom, now they’re fired up. So wait. A week. Two. Let it breathe. Let them process. Then move.

That’s how you win without making enemies.

Final Thought: You’re Always Selling

In this business, you’re always selling — not just the building, but yourself. You’re selling credibility. You’re selling trust. You're selling the dream.

Because at the end of the day, the City Council vote isn’t just about what’s on your site plan. It’s about how you showed up in the community. Did you listen? Did you engage? Did you care?

You can’t fake that. And if you don’t have it, it shows.

So before you build the building, build the relationships.

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