Improving property management through innovation

By Chris Arnold

Technology and the customer experience

This episode features Mike Brewer, COO at RADCO.

Mike has received numerous industry honors, including seven "Property Management Company of the Year" awards under his leadership, and he's a frequent contributor to industry-related publications.

At RADCO, his investment in technological advances and education improves the team member experience and elevates customer engagement.

His vlog, The Multifamily Collective, reaches industry professionals across the globe who tune in daily for Mike's reflections on everything from consumer trends to employee relations, professional growth, and beyond.

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On this episode of Real Wins, Chris and Mike chat about the best practices for a renter nurturing game plan.

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On this episode of Real Wins, Chris and Mike discuss onsite activation best practices by way of what they see in the wild, why it's generally a broken approach, and more. 

EP87 Nate Jenkins
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Designing Buildings with Intention

Nate Jenkins is Principal at OZ Architecture in Denver, Colorado. His experience includes millions of square feet of mixed-use, commercial/retail, office, resorts and hospitality, K-12, Higher-ed, and multi-family projects.

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Jun 5, 2024

Why Agencies and Leasing Teams Don’t Get Along

Chris and Mike engage in a vibrant discussion about why agencies and leasing teams don't get along, and what is broken when it comes to strategic and content-driven marketing plans. 

Want more interviews?

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