Transforming Cities welcomes Katie Kane, Customer Experience & Training Manager for HILLS Properties, a family owned company that develops, builds, owns, and manages multifamily communities throughout the midwest.
The title and subsequent role of Customer Experience & Training Manager was originally curated to fill a gap and utilize one of Katie’s core passions of building brand recognition with associates and customers.
A self-proclaimed extreme brand loyalist, Katie advocated for creating customized experiences that are so memorable that they have to be shared. She can often be recognized by her signature lightning bolt necklace signifying her motto of “Live Like Lightning”.
On this episode of Real Wins, Chris and Mike chat about the best practices for a renter nurturing game plan.
On this episode of Real Wins, Chris and Mike discuss onsite activation best practices by way of what they see in the wild, why it's generally a broken approach, and more.
Nate Jenkins is Principal at OZ Architecture in Denver, Colorado. His experience includes millions of square feet of mixed-use, commercial/retail, office, resorts and hospitality, K-12, Higher-ed, and multi-family projects.
Chris and Mike engage in a vibrant discussion about why agencies and leasing teams don't get along, and what is broken when it comes to strategic and content-driven marketing plans.
We're always on the lookout for great development, marketing, and industry guests on Transforming Cities. Have someone in mind? Let us know!
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