Collecting feedback for public works

By Chris Arnold

Connecting the public to public works

Transforming Cities welcomed Nicole Swerhun, Principal at Swerhun Inc. Nicole specializes in public engagement for public projects by way of running processes that connect public feedback to the decisions made. She created her own firm 15 years ago and has delivered hundreds of projects, all focused on finding common ground among many voices to support decisions related to things that we share - things that are public.

She creates engagement processes that influence decisions on public policy, public assets, and public programs. She’s known for this work in the Toronto area, across Ontario and Canada, in several cities in the US, and in Guyana and Bosnia. She has also applied these same skills for the United Nations.

Nicole teaches in the City Studies at the University of Toronto Scarborough, has an undergrad degree in Ecology and Evolution, as well as an MBA.

Latest Interviews

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Jun 4, 2025

Rent Control & Affordable Housing

On this episode of Empowered Returns, Mike welcomes Dr. Christina Stacy from the Urban Institute to tackle one of the most hotly debated issues in housing policy—rent control.

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May 28, 2025

How Boutique Buildings Compete with Institutions

On this episode, Chris and Michael DiMella delve into the world of boutique real estate development, discussing how smaller developers can effectively compete with larger institutional players.

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May 21, 2025

Why Generic Logos Hurt Your Property Brand

In this episode, Chris and Michael discuss the critical importance of branding in the real estate industry, emphasizing the need for differentiation and a comprehensive brand identity.

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Apr 9, 2025

The Pricing Playbook for Maximized Revenue

On this episode of Empowered Returns, CHARLESGATE Managing Partner Michael DiMella shares his unique approach to maximizing revenue through condo pricing strategy.

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